I can't answer your questions, but can sympathize with you on getting direct answers and stuff....I am also interested in the laser surgery. I know nothing about it. I have internal HR's and had two banded approx 6 weeks ago with very painful results. I'm pretty sure I'll need to have more worked on. Is there any criteria for this laser stuff ? Do they do it on both external and internal ?? Thanks in advance. And I hope this all works in your favor.