Re: Catheters, Oxy, and Dementia...oh my!
Thank you all for your ideas and reassurances. It's easy to feel like I messed up. But I learned a very valuable lesson and have no intention of this being repeated. Now to wait for the criticism over my conversation with the office manager. I have decided to hear them out, say "sorry you don't like how I handled it but it's been handled".
When you let go of a hurt, YOU are the one set free! - Rick Warren