When you are dealing with a company or government, put your issues in writing.
In the time I've been reading here I've read several threads where there is a mention of calling about AZ/Dementia issues. Especially on something like getting someone's ability to drive re-evaluated, put it in writing.
A phone call is easy to dismiss. But once they receive a letter, it's a document they can't pretend never arrived. It took one letter to the DMV and there was an investigator on my Mom's doorstep within 2 weeks. When it became apparent to him she was not well, he followed through and went to her doctor. Up until then, he'd just suggested she not drive. At that point, he did the actual paperwork and her license was revolked.
I'm pretty sure phone calls would not have gotten this action. I didn't write the letter but I was glad someone did.
Just a suggestion. Leave a paper trail.
...And one more thing. When the investigator arrived, he did allow my Mom to read the letter but she was not allowed to copy or keep it. So she was aware of the person who turned her in. It was someone she barely knew and I suspect was written at the request of a person closer to her who did not want the "blame".
Last edited by onemorething; 11-06-2006 at 07:26 AM.
Excellent advice! When it comes to AD/dementia, the more paper, the better. I think my paper trail for my dad can go on for MILES! EVERYTHING goes on paper when it concerns him. After all, it was only when I documented on paper all of dad's strange behaviors, attitudes and such that the doctor agreed to evaluate him for AD. Two years of phone calls and talks with the doctor got us no where. But after I put those papers in her hand, the wheels of motion were spinning so fast they were making me !
This is the best advice! After receiving three years of home care from 9 am to 5 pm for my Mom, I realized that we now needed 24-hour care because my Dad could just not handle my Mom's care at night any more. (They both lived alone together.) He was losing sleep and stressed out. Once I sent the letter to Medicaid informing them of this and attaching a letter from my Dad's doctor too, I started to get cooperation! A phone call is not enough! Put it in writing and watch what happens!