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Old 02-19-2008, 06:59 PM   #1
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supermom3 HB User
Doctor's and Privacy Laws

Hi friends!

Does anyone know if a doctor's office (the nurse, actually) calls someone back and they have to leave a voice mail, are they instructed to only leave the basics (i.e., returning the call, name, number, etc.)?

the reason I'm asking is because I sent a note with a copy of an ultrasound report to a gyno I went to a few years back, asking for her opinion about the report - I also mentioned I'd seen one of her colleagues last week and that this other doctor wasn't at all concerned by the report findings, but I wanted her opinion also. I mailed the note the other day, and tonight when I got home from running around, the nurse left a voice mail saying the doctor wanted her to call me to follow up about my letter, and that they are in tomorrow from 9 to 5.

Of course my anxiety kicks in and I wonder, "did she not leave the doctor's opinion because it's a negative opinion"? I'm glad I will know tomorrow morning when I call, but I can't help to wonder why she didn't leave a more specific voice mail unless she's not supposed to either way (negative or positive) for privacy reasons.

Any thoughts would be great!

supermom3

 
Old 02-19-2008, 10:16 PM   #2
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Shshi HB UserShshi HB User
Re: Doctor's and Privacy Laws

Hi,

Due to HIPAA laws, a medical office can only leave detailed messages on your answering machine or with someone who answers your phone if you have given them prior written consent to do so.

In addition, most doctors prefer to speak with their patients in person when it comes to a follow-up or second opinion. That kind of discussion is not something you'd want to just leave a message about.

I'm sure you most likely have nothing to worry about.

Hugs,

Lisa

Last edited by Shshi; 02-19-2008 at 10:17 PM.

 
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Old 02-20-2008, 06:58 AM   #3
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supermom3 HB User
Re: Doctor's and Privacy Laws

Thanks, Lisa!

supermom3

 
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