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Old 09-04-2011, 10:36 AM   #1
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Inaccurate records.

My hospital/clinic has started offering "My Chart" It is a way to check your records online.

I'm cracking up about the "Family histories" they have for me. (I'm adopted) 1/3 of my visits indicate problems that someone's grandparents, or parents had. Not mine. I always write Adopted in the "family history" area.

I've found many other errors too. I guess it is a good idea to be proactive and read your charts.

Pup

 
Old 09-04-2011, 10:55 AM   #2
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Re: Inaccurate records.

I started getting my records and they make little mistakes to like I was shot when I was little with a shogun and they said I was shot with a bb gun thats a big difference. It is always good to get your records to make sure things are accurate

 
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Old 09-04-2011, 02:04 PM   #3
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Re: Inaccurate records.

That's why I would like to get a copy of my medical records. But since my problems are mental health related, they won't allow me to. Glad you found the mistakes, and hopefully they will correct them!

Last edited by pme; 09-04-2011 at 02:05 PM.

 
Old 09-04-2011, 02:06 PM   #4
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Re: Inaccurate records.

pme I'm sorry you can't get your records how do you know what is wrong with you so you can begin work on it?

 
Old 09-04-2011, 02:13 PM   #5
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Re: Inaccurate records.

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Originally Posted by jgrangran View Post
pme I'm sorry you can't get your records how do you know what is wrong with you so you can begin work on it?
Well I asked for my diagnosis and they told me verbally. My doctor and therapist both lectured me though, saying it's not important to put a label on yourself, just take your meds and continue with therapy. It would be nice though to check my records to see if they contain any inaccuracies.

 
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Old 09-04-2011, 02:17 PM   #6
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Re: Inaccurate records.

I agree

 
Old 09-04-2011, 02:32 PM   #7
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Re: Inaccurate records.

I think you are allowed to view your mental health records- it's your right.

Some of the records I can access through "My Chart" are psych related.

Pup

I will say that reading your own psych files are diffiucult- it brings back many feelings. You also can't get "mad" at the doc for what he wrote.

Last edited by pupcake; 09-04-2011 at 02:34 PM.

 
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Old 09-04-2011, 02:54 PM   #8
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Re: Inaccurate records.

I found out the hard way to make sure I get a copy of my records after each visit and stay on top of my records when I was accused of insurance fraud. A year of my life was consumed by proving this wasn't true. I can't explain the stress me and my family went through.

Now, any time I find a medical record with an inaccuracy; I make a copy of the page and write a letter to the doctor explaining what it is I found and what they needed to change it to.

I send a copy to them and I box in the mistake I find - for instance - the record said "the patient was [15] years old when she first started having syncope episodes"; which was wrong I put a HUGE arrow ----->>>> then to the side I make a box and put at the top "Please correct the information in boxes and replace it with my corrected information" [9] should replace [15]. I make sure I keep my copy to show I faxed the info to the dr just in case.

Another inaccuracy I find often is stating that I have a history of something when I don't - that kind of stuff will go to the MIB (medical information bureau) which you can get a copy of and correct it if necessary. If it's not corrected on the MIB, it can cause your insurance premiums both life and health etc to be rated.

I found most of this out when I went through my court case. My insurance company, Allstate had actually pulled the wrong person and plugged all her information into my account even though so much of the information was incorrect.

When all was said and done and my attny subpoenad (?) my medical records from them, it was an easy WIN! My attny handed me the paperwork and said are these your records? No... we saw she wasn't even near the same age as me and her mom was living yet mine died back in 1996; yet her dad died and mine was still living. They went all this way to court and spent all this money based on a simple mistake.

Had they cross referenced dates of birth or facts of what I had put on my application; they wouldn't have been out of $$$$ for their attny's =) Luckily all I had to pay was the $5,400 and they were made to pay my entire claim ($229,000).

 
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Old 09-04-2011, 03:18 PM   #9
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Re: Inaccurate records.

Quote:
Originally Posted by pupcake View Post
My hospital/clinic has started offering "My Chart" It is a way to check your records online.

I'm cracking up about the "Family histories" they have for me. (I'm adopted) 1/3 of my visits indicate problems that someone's grandparents, or parents had. Not mine. I always write Adopted in the "family history" area.

I've found many other errors too. I guess it is a good idea to be proactive and read your charts.

Pup
Explain the process exactly PUP. Did you have to register and select a password? I wish all hospitals/clinics/PCP's did this.

 
Old 09-04-2011, 03:25 PM   #10
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Re: Inaccurate records.

Quote:
Originally Posted by sickandtired99 View Post
I found out the hard way to make sure I get a copy of my records after each visit and stay on top of my records when I was accused of insurance fraud. A year of my life was consumed by proving this wasn't true. I can't explain the stress me and my family went through.

Now, any time I find a medical record with an inaccuracy; I make a copy of the page and write a letter to the doctor explaining what it is I found and what they needed to change it to.

I send a copy to them and I box in the mistake I find - for instance - the record said "the patient was [15] years old when she first started having syncope episodes"; which was wrong I put a HUGE arrow ----->>>> then to the side I make a box and put at the top "Please correct the information in boxes and replace it with my corrected information" [9] should replace [15]. I make sure I keep my copy to show I faxed the info to the dr just in case.

Another inaccuracy I find often is stating that I have a history of something when I don't - that kind of stuff will go to the MIB (medical information bureau) which you can get a copy of and correct it if necessary. If it's not corrected on the MIB, it can cause your insurance premiums both life and health etc to be rated.

I found most of this out when I went through my court case. My insurance company, Allstate had actually pulled the wrong person and plugged all her information into my account even though so much of the information was incorrect.

When all was said and done and my attny subpoenad (?) my medical records from them, it was an easy WIN! My attny handed me the paperwork and said are these your records? No... we saw she wasn't even near the same age as me and her mom was living yet mine died back in 1996; yet her dad died and mine was still living. They went all this way to court and spent all this money based on a simple mistake.

Had they cross referenced dates of birth or facts of what I had put on my application; they wouldn't have been out of $$$$ for their attny's =) Luckily all I had to pay was the $5,400 and they were made to pay my entire claim ($229,000).
Good suggestions sickandtired99. What kind of claim was this sick? Was it from an auto accident?

 
Old 09-04-2011, 03:26 PM   #11
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Re: Inaccurate records.

Me Too

 
Old 09-04-2011, 04:09 PM   #12
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Re: Inaccurate records.

Quote:
Originally Posted by pme View Post
That's why I would like to get a copy of my medical records. But since my problems are mental health related, they won't allow me to. Glad you found the mistakes, and hopefully they will correct them!
Most of my records are also mental health related .I know it is important to have copies, however, i am really unsure if I want to read about all that stuff. i think it would make me angry and I might not want to be treated by the same Dr. and therapist anymore . I would be embarrased and upset. For me it is better not to obtain them. With the physical stuff and surgries , I already know what they had to do and what I went through so I really would not want to read about it . Since I have SSDI I am sure social security has all the records . But, I would want to make sure everything was accurate

 
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Old 09-04-2011, 05:21 PM   #13
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Re: Inaccurate records.

Quote:
Originally Posted by mscat40 View Post
Most of my records are also mental health related .I know it is important to have copies, however, i am really unsure if I want to read about all that stuff. i think it would make me angry and I might not want to be treated by the same Dr. and therapist anymore . I would be embarrased and upset. For me it is better not to obtain them. With the physical stuff and surgries , I already know what they had to do and what I went through so I really would not want to read about it . Since I have SSDI I am sure social security has all the records . But, I would want to make sure everything was accurate
True mscat, I agree that reading the records would be difficult. I think that is most of the reason my doctor refuses to release them to me. She's afraid that whatever is in them would adversely affect me. So, as frustrating as it is, I'll assume it's for the best.

 
Old 09-04-2011, 06:06 PM   #14
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Re: Inaccurate records.

My Chart appears to be offered by many large hospitals. Search: My Chart.

At the clinic I was given a Temp password and login which I changed after logging on.

There is even an app for My Chart.

Pup

 
Old 09-05-2011, 03:26 AM   #15
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Re: Inaccurate records.

many of my drs offer my chart and even blood tests online; you register and can send in med request, appt's and even ask your dr a question via the patient portal through HealthKey.

I just requested and received all of my mental health records from my 2 pdoc's I've seen so far w/o any problems. It may be worth it to at least try to send a written request for those of you who don't have yours and see what they say.

my problem began with a claim on my hospital stay when I had a heart procedure done; I filed under my supplemental health insurance policy; who sent the "bogus" records to my health insurer since they were the same company and then reported it to the MIB.

 
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