Hi! Just thougt I'd share since I just had is complaint. I haven't had an earache near as long but I did every day for 4 weeks throughout the day. I went to my GP and she said it was mildly irritated and with NO ear wax. She told me do NOT clean them AT ALL (dont know obviously if you do or dont) and use antibiotic drops for 5 days. I did and still only dry them out with a towel (and stopped using swabs) and ear aches are gone. Still don't produce much wax but she told me we need it so the ear doesn't get irritate. Hope this helped!