No doubt - this sounds like a "supplemental" insurance policy, which only covers a percentage of the amount left over after the primary insurance pays the bill in cases where the doctor or hospital doesn't accept assignment (meaning they will only charge what insurance will pay). They usually DO NOT cover the entire difference. There are very few instances where supplemental insurance is a good thing - when you see a doctor that doesn't accept assignment or have to see a doctor out of network. However, most of the time the amount of paperwork is incredible and denial of payment is routine. It can be extremely time-consuming and frustrating even for someone who is patient and experienced in filing their own paperwork. Your best bet in checking this out would be to contact your state's insurance commissioner and see what they have to say about the company. Chances are they'll be able to tell you everything about this company you want to know, both good and bad, and you'll be able to make an informed decision about this insurance.
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