Re: HIPAA and texting
I thought I would update this post.
Our hospital eventually got Tigertext and did a limited test of it with a few doctors and a few people in admin. After 3 months, we have found an increase in productivity and the doctors seem to been able to increase patient processing by 10%.
Since then, we have now gotten most of our doctors on it, but we give them training in how to use Tigertext in order to be HIPAA compliant.
What really convinced us to try Tigertext, was 3 things:
1) They now have about 250 healthcare facilities using it
2) It is not SMS, it is a private secure network and are HIPAA compliant
3) All the other secure text messaging services we looked at, couldn't actually prove HIPAA compliance
So, hopefully this helps people/doctors and shows there are some HIPAA compliant texting options out there.
Have health and care...
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