| Re: appeal to insurance company for surgery
My mom, who is known on this board as BigGal1958 just found out today that she was turned down by Blue Cross Blue Shield because she did not have 12 consecutive months of being under a doctor's care strictly for weight loss. It didn't matter to the insurance company that she had over 2 years worth of Weight Watchers documents, or that she had over 2 years of doctor's files where he wrote in obesity, that she was on Weight Watchers, that she was on Atkins, etc. The insurance company told her that she would have had to go to the doctor every month and have documented proof that she was in his care strictly for the weight loss. It didn't matter that it was all weight related issues. Such as high blood pressure, sleep apnea symptoms, depression, etc.
The big problem is this. BCBS stops covering this on September 1st. She doesn't have time to appeal this and she doesn't have time to get 12 months of doctor documented weight loss attempts. She is going nuts. She had her heart set on this surgery. She was going to have the Lapband procedure. She feels like she is at the end of her rope. She is 47, way too young to be giving up on life. I am her only child and she has two young granddaughters. I would lose it if I lost her. She feels like she has tried everything.
I will do whatever I have to to help her lose this weight. She has gotten to the point that she can hardly walk from her car to the house because of the legs swelling. Does anyone have ANY ideas whatsoever? Any advice, kind words, ideas, anything would be helpful. Thanks and good luck to all of you.
|