flyfskm,
Have you been on your flight yet? I am a pilot in corporate aviation, and have dealt with many
terrified passengers over the years, some adults, some children. I have handled both situations,
in much the same way. I invited them to the flight deck, and had them sit the jump seat for the
take off sequence, explaining what was going on, and what to expect. Normally, once their attention
was focused on all the instruments, they forgot about being afraid. Unfortunately, this is not allowed
on the airlines, but if you explain the situation in advance, they might let you visit the flight
deck while on the ground, or let her meet the captain. I totally agree with Tagger's advice of
"something old, something new". Keeping them busy is the best way to handle it. From what I have
observed, the anxiety of a nervous passenger, is from simply knowing they have to go get on that
aircraft. They feel vulnerable. Once the door is shut, and it starts moving, the anxiety seems to subside.
Let us know how the flight went!
Happy flying,
Geneva
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