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Old 05-16-2005, 02:55 PM   #1
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mercedes10 HB User
Lab bill dispute!

Greetings,

I am in a situation and need some advice from others that might have had a similar issue.

Here we go, I went to my gyno for my yearly pap smear/STD/HIV testing in Sept. 2004. Long story short, my insurance was billed $258.21. They paid the $258.21 in Nov. of 2004. I just received a bill from Quest Diagnostics for the difference of $86.00 for these lab results.

However, after reading the details of the invoice, I noticed that the doctor's office ordered several additional lab tests without my authorization. For instance, he did a cholesterol, TSH, Metabolic Panel, etc. I am in my middle 20's and consider myself to be healthy as a bee and never complained about my cholesterol and such. The doctor took it upon himself to order additional testing without my knowledge or approval. I called his office and he was uncooperative and said that maybe I forgot I ordered these test. I know for certain that I didn't and think this doctor is trying to pull a quick one on me.

What is my recourse for disputing these charges? I don't mind paying for something that I indeed requested; but it just makes me upset that doctors could take advantage of patients like this. It's the principle of ordering unnecessary test that I am disputing. Any suggestions on how to deal with this issue diplomatically?

I have spoken with the lab, insurance, and doctor's office already and no solutions yet.

I made a complaint with the Texas Board of Medical office already. Is that all I can do?

Last edited by moderator2; 05-16-2005 at 02:56 PM. Reason: please follow this question on the insurance board - post only one board please

 
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