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Old 09-20-2007, 09:27 AM   #1
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butrfligirl28 HB Userbutrfligirl28 HB User
Unhappy Cough meds against policy????

Hey Guys,

I have out of work all week. About once or twice a year I get a sinus infection that infects my lungs, then BAM! pneumonia. I finally went to the doctor yesterday. We were actually proud of me because I have not been sick like this for a whole year! The last time I was this sick was last September.

Well I have been with my pain doctor for over 2 years. When this first happened, I called them as my cough was very severe. My GP wanted to add a cough med, but I had to check with them first. They stated that it was fine (the med in question was codiene and phenergan syrup), as long as my GP felt it was necessary.

I was that sick TWO more times, the last being in September last year. AGAIN, they stated that it was fine for my GP tp prescribe cough syrup, "just let them know."

So here I am yesterday, with my anti-biotics, inhalers, decongestants, and codiene and phenergan syrup. (It has been a year since I have even needed a cough med). So I go to the pharmacy, get them filled, call the pain doctor and leave a message to let them know, then took a dose and went to bed.

I didn't even check my phone until this morning. I have a message that states "I got your message. If this cough med has codiene in it, you are not allowed to get it filled." HUH?? So now I am upset, and freaking out. I called back immediately and left a message stating that I had already gotten it filled, but only did so because on three previous occassions I was told it was okay.

So now what do I do??? I am so afraid that I am in trouble, but for what?? It has been over a year since I have even needed a cough med, and it was always okay before. What has changed?? I didn't even think to wait to fill it, because it was always okay. What do you guys think? Am I in BIG trouble? What do I do now, take them the rest of the cough syrup? I asked my pharmacist, and she stated that it was my medication, and she had not right to take it back.

What do I do?

Amanda

 
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Old 09-20-2007, 03:48 PM   #2
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Re: Cough meds against policy????

That doesn't make any sense. They already allowed it two times before. I don't think you will be in any big trouble but I don't know how strict your pain doctor really is. I would ask your doctor if there is any OTC cough syrup you are allowed to take and see if that helps. I would not volunteer that you already took it and hopefully they wouldn't pull an unanounced UA. I believe codeine stays in your body for 3-5 days. After that, you should be fine.

Brian

 
Old 09-20-2007, 06:06 PM   #3
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Re: Cough meds against policy????

Well the nurse finally called and immediately started in on me with "you have violated your contract by getting the cough med filled without asking first!" After several attempts to explain myself, I finally asked her to look in my file to this time last year (the last time I got any cough med filled and they oked it). Then she asked what the instructions on the bottle said. I told her one teaspoon every 6 hours. Then she commences to tell me that I can only take it at night. What??

Then she says that "you are on the max dose of narcotics, and taking another narcotic on top of it is too much." I am only taking Oxycontin 10mgs! I was on 20mgs last year.....so I was twice the max dose last year?? Good grief! Then she says that the nurse practitioner said that it was okay, but only at night, not like the directions say.

They don't even make sense. I don't get it. The max dose of narcotics?? Give me a break!

Amanda

Last edited by butrfligirl28; 09-20-2007 at 06:07 PM.

 
Old 09-20-2007, 10:10 PM   #4
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Re: Cough meds against policy????

***? I have followed your posts, and either you have the worst luck in the world or you have ppl who dont believe you. Seriously...Im NOT trying to make you feel bad, but this just keeps getting worse and worse....
I dont know how you do it..and now codeine cough syrup? Do you have ANY other doc you can go to? Reading your posts make MY head hurt, I can only imagine how you must be living...Do you have ANY other options? This doesnt sound right to me AT all, unless they have a witch hunt out for you. If you havent done anything to make them keep dragging you thru this crap, then find another doc.
I live in an area where the nearest surgeon is 12 hrs away one way, and i have choices there, but if you are taking this crap and have choices closer to you, id be looking.
When I read your posts, youve had nothing but trouble since youve had your surgery, ect, and honeslty if I were yoou id be tired of this crap. Maybe youve posted about this before and ive missed it, but I see a pattern here with your caregivers. Its like they dont believe you, and it makes me kind of angry... when it gets down to cough syrup? Thats pretty bad...
xoxoxox,
IZZY'SMOM

Last edited by IZZY'SMOM; 09-20-2007 at 10:14 PM.

 
Old 09-20-2007, 10:26 PM   #5
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Re: Cough meds against policy????

Amanda, not to be a bummer, but I agree with Izzy. I too have been following your threads and a lot of stuff from them doesn't sound right. I felt so bad for you going through all they made you for your surgery and now this. I hope you have some other options. Again I am so sorry they are making things difficult for you.

Take care
Melissa

 
Old 09-21-2007, 12:24 AM   #6
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Re: Cough meds against policy????

Amanda,
I'm not sure I know what the other posters are saying, I'm confused.
But let me tell you what MY problem is and maybe you might be doing the same thing. I never knew I was doing it, but I was talking to Doctors like normal intelligent people, But everytime I went to the Doc for something, I was getting the run around like you are.

I finally took hubby with me, and believe me we got into plenty of fights over it. BUt he kept telling me I was talking to the Doctors on thier level and giving them the wrong impression, that I had looked everything up and knew more than they did. but that's not the case, alot of it was common sense.
BUt the more I took him the more he told me to SHUT UP, once he told me that in front of the Doctor. I was asked what happened and was telling him and hubby once again got p*****.

Finally I told him, OK< I'll do it your way, I'll be the stupid blonde this time.
Believe it or not, I kept my mouth shut and kept saying, "I really don't know what happened? and I got 100% attention after that!

How stupid do they think we are? We live with this everyday, not them. It's like some of these docs don't want us to know anything or they feel we are going over thier heads.

One example is a few weeks ago, just before my double knee surgery, I had a Baker's Cyst on the back of one knee, After 3 horrifying. sharp pains in the back of my knee, I could feel fluid running down the inside of my leg, and to my ankle (Which Bruised) and so much pain in my foot, I could not walk or put it down for a good hour.

I went to my Ortho Doc's office, who has new late hours for there PA's to run and I told them what happened. They just looked at me and finally said "I really don't know what caused your pain". The next morning I went BACK to the same place and saw my Doctor, only this time I said, since it happened after hours I went 2 doors down to my neighbor who is a Surgical Nurse at the Hospital and she told me she THOUGHT it was a Baker's Cyst. Immediatly he agreed and said yep, It sure was! (She doesn't exsist)

So I guess if we don't go to college and have a Medical degree, we must be stupid!

After that I learned not to say anything. and hubby was right. The Docs were getting offended. If anyone followed me, they would end up in a nut house, after what these Doc have said and done to me.

As for your Cough Syrup, I had a PM who I signed the contract, she took everyones picture with a poleroid, and everything was fine. I told them straight up I am on Xanax and my shrink is continuing that part of my care since I had been with them for 15 years, she said ok, no problem.

Then I had my Spinal Fusion and when released from the Hospital hubby stopped and filled my Morphine Script.
The next day PM called and actually screaming at me said, I was getting DRUGS from her, DRUGS from Shrink (mentioned by name as another Doctor), and DRUGS from my Surgeon and DRUGS from a Doctor I never heard of.
I got to looking and the Pharmacy couldn't read my Surgeons name, so they put down a Doctor I never seen in my life.

I talked to that doctor and to the pharmacy, then I returned her call and said, LOOK! I told you from the beginning about my Xanax coming from my Shrink and wrote it on the contract that YOU agreed to, the Pain meds came from my Surgeron and how it was the fault of the Pharmacy and I had spoken with the Doctor who's name was on my bottle and he was really upset and actually MET me at the pharmacy.

""She did some investigating, and called me the next day very nice and said, we checked on everything and you were right, so we wanted to let you know
that you are welcome to return to our practice, I said, you could of called the pharmacy and one call would of fixed everything, So, NO, I won't be back because YOUR FIRED!"".

I never saw her again and I found the best PM in the world.
Sorry for the story, But I don't think it's you. Your Cough Syrup problem would of been something my old PM would of done, and she was NOT that great a PM and no big loss.
I would think it was your PM that's the problem, NOT YOU.
Good Luck and again, sorry for the story.
Stardust

 
Old 09-21-2007, 05:50 AM   #7
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Re: Cough meds against policy????

I agree with everyone here. My pharamcist says that some people treat all pain patients with suspicion, even without a valid reason. I do have a great nurse there, that has NEVER given me a problem, but many of them are on a witch hunt! It's like they live for the high of "GOTCHA"! This nurse was so excited and hyper telling me that I had violated my contract, that I had to wait her out to get a word in edge wise!

You are all right. I have lived with this nightmare for too long. There is only one other group in my town, and I went there first. Sadly, they were worse than these guys! Hard to believe, but true. I think I will just have to look harder. I am so tired of being treated this way. It is truly exhausting and draining. I work full-time, always do what's right, and I am just trying to manage my pain so that I can be as productive as possible.

If you all remember, THREE different nurses told me before my surgery, one the day before, that I would not be getting any additional pain meds for my surgery. One even called the surgeon before my surgery, and God knows what she told him. She was so ANGRY with me, that I knew I was supposed to have additional medication. Her response was "Oh yeah?? I am calling your surgeon right now! We'll see about this!" Then when I demanded an office visit the day before surgery, two additional nurses told me the same thing! One said I had better not take additional meds from my surgeon, as that would be a violation of my contract, and I could go to jail! Another said that I was on "major meds" already, and wouldn't need anything else.

I already had so much anxiety about this surgery, and they made it so much worse! Then the anesthiesiologist comes in a clears everything up, but how come the staff there does not know what the policy and the facts are? How come everyone is doing their own thing, and their personal valies and belief end up in their practice. If I had gotten a different nurse that day, this whole situation could have been different. Some of the nurses are rude, hostile, and obviously do not like pain patients. Sometimes I feel like they are working there just to feed their power trips.

I get so frustrated and I don't want to take it anymore. I feel like I am trapped and have to suffer their bad behavior, or I will be kicked out. I think one of the reasons many of them treat me this way, is because I do stand up for myself as much as I can without being dismissed. I have seen patients there lose their tempers, say one curse word, and they are out. I honestly think they wait for people to slip in the slightest, just to pounce.

Thanks Everyone for your replies, and letting me rant! If I kept all of this inside, I would probably go crazy. God I wish I didn't need these people so much. I would tell them exactly what I think of them, and then tell them to kiss my behind. I am a grown woman, who is a productive member of society. I should be treated with dignity and respect. I am seriously considered writing about all my experiences and addressing it to the head doctor at the clinic. Maybe I should find a back-up doc first?

Your Friend in Pain,

Amanda

Last edited by butrfligirl28; 09-21-2007 at 05:53 AM.

 
Old 09-21-2007, 01:14 PM   #8
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Re: Cough meds against policy????

You guys must just have the worse luck with doctors. I've never had one get offended because I knew what I was talking about. If anything, they like it better because they know you understand what they're saying to you. It makes it a lot easier for them to explain things. I have several specialists and all of them treat me with respect.

Gotta say, I always think it a little strange when people say they fired their doctors. You can't really fire a doctor because that implies that they'd be unemployed. Trust me, they don't care if an unhappy patient decides never to return. If anything, it's a relief for them.

 
Old 09-22-2007, 12:12 AM   #9
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Re: Cough meds against policy????

[QUOTE=55steel;3220200]You guys must just have the worse luck with doctors. I've never had one get offended because I knew what I was talking about. If anything, they like it better because they know you understand what they're saying to you. It makes it a lot easier for them to explain things. I have several specialists and all of them treat me with respect.
QUOTE]


Hi Guys - I'm new and just happened to read this thread. I couldn't help but jump in and throw in my 2 cents worth

55Steel - Just curious, are you male? I've noticed that men are definitely treated with more respect by doctors than woman are. I have had a few doctors treat me terribly. It has nothing to due with "my luck" as it does the doctors arrogant, sexist attitudes. I even had a FEMALE doctor yell at me once because I dared to ask her for a referral to a gynecologist for help with PMS and painful periods. I had HMO insurance at the time and had to have a referral to see anyone other than my PCP.

I have chronic pain but fortunately have not had to go to a PM clinic/doctor for treatment. I have read so many horror stories on other message boards about how people have been treat at these places that I hope I never have to visit one.

Hope things go better for you soon, Butrfligirl

 
Old 09-22-2007, 02:24 PM   #10
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Re: Cough meds against policy????

Thanks Oldhippiema! Love you name and hope you stay around a while! We always look for new people who can share valuable opinions!

 
Old 09-22-2007, 03:31 PM   #11
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Re: Cough meds against policy????

Quote:
Originally Posted by oldhippiema View Post

55Steel - Just curious, are you male? I've noticed that men are definitely treated with more respect by doctors than woman are. I have had a few doctors treat me terribly. It has nothing to due with "my luck" as it does the doctors arrogant, sexist attitudes. I even had a FEMALE doctor yell at me once because I dared to ask her for a referral to a gynecologist for help with PMS and painful periods. I had HMO insurance at the time and had to have a referral to see anyone other than my PCP.
Nope, not male. I guess doctors don't treat me badly because I don't allow it. Over the years there have been a few bad doctors but I don't see bad doctors more than once. My worst recent doctor was a female gynecologist. There's one I should have dumped early on but since I only saw her once a year I stayed with her. Bad move because when I finally had real problems she wouldn't deal with them. I found the best male gyn on a referral from a coworker. I so wish I had gone to him years ago. Bottom line, we all have choices and there's no reason to put up with a doctor that shows you no respect.

 
Old 09-22-2007, 03:59 PM   #12
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Re: Cough meds against policy????

oldhippiema,
Thank you so much for your input. I don't know about Amanda, But I was definatley offended by 55steel's post.
Sometimes we live in small towns, sometimes our insurance won't allow us to see anyone else, there are reasons we get stuck with terrible doctors.
Thank You Again,
Terri

 
Old 09-22-2007, 07:41 PM   #13
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Re: Cough meds against policy????

Amanda, I sure hope you find someone different. You are absolutley right about the nurses. I was admitted to the hopital through the ER and my regular doctor (not the PM) was not on call and I got the "new "guy who had no idea of my history. Once I got to my room I found out what he had ordered for pain and it was no where near what I usually got so I told my nurse who was wonderful. She saw how much pain I was in and was very compassionate and immediately put in a call to my doc. It was near the end of her shift and before she left, she came in to let me know which nurse they had working on it. Actually they told me the nurse they had working on it was an extra so she was working only on my issue and would get it taken care of right way. Well this lady never should have been a nurse. I had now been waiting 4 hours in severe pain and my husband went up to the nurses station many times to find out if they had heard anything. At one point a nurse passing by in the hallway said the Dr. was on the phone and as soon as the nurse talkied to him they would get me something. And we heard them paging this nurse for a Dr. on the phone. We waited and waited and finally my husband and I (who was walking the halls at this point in agony) went to find this nurse. As soon as she saw us she jumped in another room. We stood outside and waited for her and finally when she came out we asked what did the DR. say and she said she hadn't talked to him yet. We said but he called and was on hold for you and she got really nasty and said she was never told of a phone call and she would get to me when he called.

Enough of that, my husband called the Dr. himself got him right away and told him what my regular doc prescribed for me. He said he did not want me to suffer and would call in the orders right away.

So we wait and still no meds, now we go to the nurse and tell her the doc said I could have the meds and she says I cannot tell her what to give me that the Dr. does and she hasn't heard anything yet! OMG !!!!!!!We said please go up front and see if he called the orders in and she said she was busy and would do it when she was done. Of course the orders were called in a long time ago and I went 6 hours with nothing! By now it was like midnight and my husband didn't want to leave until he saw them give me the meds.

If the other nurse had been still on duty this never would have happened. So they make a tremendous difference.

Melissa

 
Old 09-23-2007, 12:01 AM   #14
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Re: Cough meds against policy????

It's been said many times but....if only every doc and nurse had to walk a mile in our shoes and experience chronic pain things would be a lot different!
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undiagnosed lung and back pain after pneumonia in '03, tmj, migraines,(two failed surgeries for) Kienbock's disease

Last edited by trowftd3; 09-23-2007 at 12:02 AM. Reason: spelling

 
Old 09-24-2007, 12:33 PM   #15
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Re: Cough meds against policy????

Sorry you are going through so much chronic pain. Please keep us updated.

Sincerely
Mus

Last edited by music47; 09-24-2007 at 08:44 PM.

 
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