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Old 10-02-2007, 02:25 PM   #1
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Fabrashamx HB User
Re-Fill Trouble

Hi Gang!

Well most of you know that my new doctor put me on a 28 day refill plan, I liked it, every 4th tuesday, my meds would be there waiting.

Then I started to have problems. Walmart seems to have doubled their prescription base since they went to the $4 generic plan, but they still only have one fax per store.

I started calling on fridays to request a refill on the following tuesday, and twice they werent ready when I came in to pick them up. Since I have to wait until I am completely out to get a refill, that upset me!

2 months ago it took about 3 hours on the phone between pharmacy and doctors office before it was settled.

Last month I gave up and went to my doctors office and requested the actual prescriptions. after about an hour, the nurse brought them out, and said if I wanted to do it that way from now on, I could, just call on monday and pick them up on tuesday.

Today I go in. They arent there. some 'refill nurse' tells me they would never do that, I need to call the pharmacy and have them fax a request. and my meds will be ready in about 4 days.

I said excuse me?? I did it this way because YOU guys told me to. I am totally out of meds. I signed a contract and I have kept my part of it, I dont remember reading I would go through 4 days of no meds through no fault of my own! she was very rude and condecending, she said she would 'try' to talk to the doctor and to come back in an hour.

I don't drive, my friend who has colon cancer took me. we had to leave to get the results of her pet scan, her results were bad, theres a shadow in her lung, she needs to wait a month and have another scan before a biopsy, but its probably cancer and inoperable.

My friend is crying and upset, I am sick and in pain, I go back and my scripts are waiting but the nurse tells me to be sure and 'do it right next month'.

We get to Walmart. They look at my scripts and tell me it will be a 2 hour wait. I start crying, tell them I am in pain and my ride is with a woman with cancer, is there anyway to put a rush on it? She laughs at me. I stare at her. She sniffs and says 'sorry, but everyone has a story. I'll put that you are waiting in store, we'll page you'.

We went out for lunch and wandered around the store and they finally were ready. I just got home and its 1:30 pm, I left the house at 8 am.

Thanks for letting me vent, anyone have suggestions for what I should do in the future? I cant afford to leave Wallmart. My ultram is $16 a month there and it was $285 at walgreens.

TIA, Fabby

 
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Old 10-02-2007, 02:58 PM   #2
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linda71 HB User
Re: Re-Fill Trouble

How many ultram do you take a day? When you are getting close to being done with them maybe you could cut back to half as many. These regulations are for a reason but they can sure drive you crazy! I have had the same thing happen to me.

 
Old 10-02-2007, 03:35 PM   #3
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ms_west HB User
Re: Re-Fill Trouble

Fabby, I am so sorry. I think it is so sad that we have to go thru so much trouble and aggravation to get refills and we are in chronic pain. The medical community just does not have compassion for those who are hurting anymore. Hugs.

 
Old 10-02-2007, 03:48 PM   #4
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Fabrashamx HB User
Re: Re-Fill Trouble

Thanks Pepper and Linda!

Linda, I take 2-50 mg Ultram 4x a day, I have been on that amount for well over a decade and will probably be on it for the rest of my life.

Thanks for the replies,Fabby

 
Old 10-02-2007, 05:00 PM   #5
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linda71 HB User
Re: Re-Fill Trouble

Quote:
Originally Posted by 123dietdrpepper View Post
Fabby, I am so sorry. I think it is so sad that we have to go thru so much trouble and aggravation to get refills and we are in chronic pain. The medical community just does not have compassion for those who are hurting anymore. Hugs.
I think the reason is there are just too many out there that abuse them. They doctor shop, going from one doctor to the next to get pills. They have had to put regulations on the pills for that reason. I too believe it is horrible that you are having so much trouble with your refills. Have you talked to your doctor about this? Please let us know how you are doing. I care because I have been there.

 
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