Re: Hipaa: Does It Only Pertain To You And Your Doc And What About The Pharmacy?
if you are not under any type of actual contract with your doc,the pharmacy realistcally should not be able to dictate when you pick up a script,really.that is usually up to your ins co.if they okay the fill,then,you should be able to actually pick it up then too,you know what i mean?i would seriously speak to the store manager and also with your doc too.i do think this pharmacist is way overstepping their bounds here too.
one huge thing i found out and i AM under a contract.is that when i used to just have to pick up my rxes from my PM the day before i was scheduled to actually run out(and of course,that was like set in stone),well that seemed to change dramatically once i started having my Rxes mailed right to my pharmacy.very strange.i call on the wed before i am due to run out the next week(they state they need one week for processing)but when they send them out to my pharm,they always seemto get there on saturday.i assumed i still would not be able to pick up my rxes since the actual date for me to be able to pick them up was not til the next few days til that wed.well,that changed and they actually give them to me on the sat if i am in picking up other Rxes.if i don't pick these up from my walgreens once they are filled,i keep getting those annoying phone calls from them and their automated voice crap telling me to pick them up.then they start the 'if you do not pick these up within 24 hours,they will be placed back into stock" crap.so now i just pick them up and put them in my safe til that wed when i actually need them.go figure.according to the pharm i spoke to about this she told me that they just do not ever 'hold onto' any Rx.as soon as it comes in,they fill it and place it to be picked up(the actual date on the Rx is the day it gets written before it is actually sent since they cannot post date any Rxes,so they do know this).now i KNOW without a doubt that my PM has to be aware of this and it seems to be okay with them too.rather confusing tho considering the way things used to be.i think over the four years i have been going to this PM and the fact i have never ever given them any reason to doubt my trust or compliance,this may be the reason they have not said anything about it.who knows.but i do think that once your ins co okays any Rx,the pharmacist themselves really do not have the 'right' to withold it from any patient for any real reason.as long as your doc and the ins co are okay with this,the pharmacists opinion really should not play any part in it,you know what i mean?
honestly?i think a change in pharmacies may be the best way to handle this.and telling your doc about the reason why you are doing it too.but i most certainly would have a chat with the head pharmacist or the store manager about this.it just doesn't seem "right' for alot of reasons.if this is okay with the people who actually matter(the doc and your ins co)it should not be withheld from you,the patient.just find out what YOUR rights are here before you do anything.if the date on the Rx is on the day you need to pickup,there just should not be a real issue here.what that date is on the Rx is what should determine your pick up day.its just the "if it is okay to fill it,it should be okay to pick it up" thing?i would just start speaking with all the right people here and determine what is actually 'right' not a pharms personal opinion,ya know?i wish you luck with this.please let us know how things are going,K?marcia
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