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Old 08-04-2004, 06:53 AM   #1
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scottbenn^25 HB User
How long to get reply to an email?

How long does it take to recieve a reply to an email sent to a moderator? I have a friend who is unable to post on the boards,including this one, and is banned and unsure why. She emailed moderator 1 i think last saturday or friday and has not recieved a reply yet. I realize this is not the place to address bans, so my only question is whether or not she should expect a reply and it can take awhile to get one or if she's just banned and no reason is going to be given. Her nickname is MandyAnne26. Thank you.

 
Old 08-04-2004, 12:16 PM   #2
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Re: How long to get reply to an email?

Hello,
I was checking my emails frequently last weekend. Each message is answered daily, unless I am away, which is seldom, then they are all answered as soon as I return.

If your friend emailed to me, she was answered. If she still cannot access, she needs to email adminmod1@healthboards.com, and to make sure her spam control will allow emails from healthboards, and from my return address: headmod@yahoo.com

She must include her username and registered email address with her questions so that I am able to troubleshoot.

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