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Old 08-04-2004, 06:53 AM   #1
Join Date: Jul 2004
Location: halifax
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scottbenn^25 HB User
How long to get reply to an email?

How long does it take to recieve a reply to an email sent to a moderator? I have a friend who is unable to post on the boards,including this one, and is banned and unsure why. She emailed moderator 1 i think last saturday or friday and has not recieved a reply yet. I realize this is not the place to address bans, so my only question is whether or not she should expect a reply and it can take awhile to get one or if she's just banned and no reason is going to be given. Her nickname is MandyAnne26. Thank you.

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Old 08-04-2004, 12:16 PM   #2
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Re: How long to get reply to an email?

I was checking my emails frequently last weekend. Each message is answered daily, unless I am away, which is seldom, then they are all answered as soon as I return.

If your friend emailed to me, she was answered. If she still cannot access, she needs to email, and to make sure her spam control will allow emails from healthboards, and from my return address:

She must include her username and registered email address with her questions so that I am able to troubleshoot.

Following the Posting Policy in the FAQ is your responsibility.

Email contact -
Please read the FAQ before emailing.

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