Did the doc say Balanitis???
As has been said, it seems like he has an infection, yeast, fungal, etc... Have him see a different doc.
Here's a suggestion that is very awkward and definitely not comfortable. Have him retract his foreskin and wrap the exposed head and forskin with toilet paper. Yeah I know it sounds funny and you may laugh but it works. Infections thrive in moist areas. If he can keep the head and foreskin as dry as possible, the infection will die out. He may have to change the paper several times and it might not stay. A LOOSE rubber band or tape can help keep it in place. Good luck
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