Re: Help! Perm caused hair to break at root-looks like bald spots!
As a former hairdresser/nail technician (33 years), I would say to blame the hairdresser an dnot the perm. If you have a chemical burn on your neck, she left a solution soaked towel in direct contact with your skin, and all perm solution instructions say to change the towels as soon as they become wet with solution, and to keep it OFF the skin. As for the hair breakage? In all honesty, she either wrapped the rods with too much tension, or left the solution on too long, or both.
The damage to your hair is the responsibility of the hairdresser - end of story.