Hi Mic,
I've never tried 'Smoke away', but I know most of the supplements out there are meant to 'assist' in quitting smoking once you've made up your mind to quit. There's no magic pill that can "turn off" your addiction to nicotine.
Here's some food for thought - you mentioned that quitting cold turkey isn't an option because there always seems to be a crisis. Tell me, when you light up a cigarette, does the crisis disappear?