I had a partial in May 2003, and they took the rest on July 21/2003. My neck was quite swollen for awhile over my incision, I noticed it being raised for quite awhile afterwards. It did slowly go down, I believe it was the development of scar tissue which is quite normal. The inflammation/raising was worse after my first surgery. This time around the incision is still more tender to touch, I have more mild pain this go around 3 weeks after surger, perhaps because it was a bigger surgery an they had tto go through the initial incision site/through some of the scar tissue.
The pain you are talking about could be simply the "pain in the neck" from holding it so awkwardly. The only relief I got from this (it tapered off after a week but only when I did these things) was sitting elevated whenever possible w/ pillows. I used a heating pad on the BACK of my neck, I would use pressure massage on the sore part of my neck (ie jam my finger into the sore sport and hold it for 30 sec which would offer relief - the pain was at the back,,,not the incision site. The incision pain I am feeling is more like a cut and just feels a bit uncomfortable if I touch it, or when I put vitamin E on it to reduce the amount of scarring. I don't need anything for that, but the stiff neck was rough.
Hope that helps! (My stiff neck was completely gone 1.5 weeks after surgery, but only after I started doing these things - I'd also get my husband to do the pressure massages for me, not rubbing as it pulled on the incision, just apply pressure to the knots.