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Posted by marti on December 21, 2000 at 15:05:03:
In Reply to: Striping color from hair posted by gi9gles on December 12, 2000 at 16:14:33:
: Hi,I have just gotten my hair colored and I hate it so much!!!My stylist had ordered the color I recently had colored my have with, she had run out and order some more. I loved the color the first time. It was a deep deep brown almost black. It was just my color and fit me well.Well this is what happened,I went to her yesturday to get my hair colored because she had gotten the color in. She started to put it on and it didn't look like the same color and I told her that. She told me that she had writen it down from the first time and it was 5/3 level. So I was still scared, but thought it must be right. But when she washed it and it was all done, it was a red, orange, brown color that did not look good. To make a long story short, the people she got color from had changed there packaging I guess. So she ended up putting a perment color 5/3 on intead of the washout kind.I was in tears, I'm so frustrated because I had just gotten my hair healthy and the way that I wanted it. So what do you think I should do. Would Striping the color out be a good Idea or do I have to wait till it grows out.Maybe there is an alterntive to stripping, or maybe you think it will wash out! Thanks for listing to my problem, I hope that I didn't confuse you too much. And I will look forward to your replyor answer to my frustrating problem. Permanent color will not 'wash out', and stripping the red/orange/brown color will only make your hair more red! The only suggestion I have is that the hairdresser re-colors your hair with the exact color you requested. I am a veteran of the beauth industry with well over 33 years in the salon -- if I had used the wrong color (knowingly or unknowingly) and the results were not what the client requested, I would not have charged them until I got it right. A change in the packaging of the product does not necessarily mean a change in the product itself. My thoughts would be that the wrong color was ordered in the first place and the hairdresser made the decision to go ahead with it -- even over your objections and questions. If it were my salon and the hairdresser worked for me, she would make it right, and/or your money would be refunded. Believe me, I can attest to seeing this done more times than I care to count -- the stylist using the wrong color mixture because they are out of something, or ordered the wrong thing to begin with.
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