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K8D33 01-15-2012 03:12 PM

Am I allergic to Eucerin?
Kate_Dee posted:
I have used Eucerin Dry Therapy - Original Moisturizing cream before. While I have mostly used it on my legs, I have used it a bit on my face in the past as well (with no issues).

It wasn't until I used it 2 nights ago ago, that I woke up yesterday morning with a horrible red raised rash all over my face and neck. This rash is pretty unpleasant in that it's super itchy and just looks pretty bad.

I am embarrassed that I have to return to work this week looking like this, since I work in a corporate environment and am constantly meeting with people. I also know that trying to conceal it with makeup will only make it worse, yet I'm not sure I actually have a choice.

I am most surprised that
a) I have never broken out before while using this cream
b) This particular cream claims to be dermatologist recommended, fragrance free and contains about 5 ingredients.

I am wondering if I have maybe suddenly developed allergy to either lanolin or MCI (Methylchloroisothiazolinone)? After researching these two ingredients, it seems that some people are allergic to both but the frustrating part is that both ingredients are found in many/most personal care products AND this product is supposed to be a remedy for many skin problems.

Also - if there's any ways to EXPEDITE the process of having it go away, I'd GREATLY appreciate that as well!

Thank you.

JO1100 01-25-2012 12:55 PM

Re: Am I allergic to Eucerin?
K8D33, I work with Eucerin and I wanted to let you know that we are so sorry to hear about your experience. Not all Eucerin products are designed for very sensitive skin, but your sudden reaction does not sound normal. Please call us at 1-800-227-4703 so you can give us a full report and we can arrange to have the product returned to us (at our expense) so our Quality Assurance department can review your case.

janewhite1 01-25-2012 08:20 PM

Re: Am I allergic to Eucerin?
I am allergic to most moisturizers, even ones designed for sensitive skin.

Basically, if you are like me, it's just better not to put anything on your skin at all, ever. I've even had trouble with cortizone creams.

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